Sach's Family Dental

This is a different type of post than I normally have. This post is a DON'T GO HERE post. Ryan and I went to this dentist. I had a check up and no cavities - no biggie. All was well, insurance covered the whole thing. However, Ryan needed two root canals. We gave them all of our insurance information up front and asked about how much we were looking to pay out of pocket. We weren't expecting an exact number, but we did assume the number would be in the ballpark. Well, turns out it cost TWICE as much out of pocket than they had said. And we aren't talking a small amount. There is a HUGE difference between $800 and $1600. We were PISSED!!!! We complained. We explained that it wasn't our fault that we were given a completely incorrect estimate. We told them that if they were a car repair place, we would report them to the Better Business Bureau. But since they are doctors, we can't do anything about it. They claim it is up to the insurance to decide a lot of the pricing. We tried to explain that we gave all our insurance information to them up front for that very reason. We know they have a system that figures it all out for them. They just decided they could and would charge us more. Nothing we can do about it except never go back and tell others not to go there. We actually ended up with a $60 credit on our account (pennies compared to what we'd given them). And it was like pulling teeth (ha ha - he's a dentist) to get our $60 back. They wanted to keep it in our file for our next visit. Well, there never will be another visit here! NEVER NEVER NEVER!!!!! And even if there was, it would just be a completely insured checkup. At least we finally got our $60 back. Too bad we couldn't get anymore money back. Sigh. Oh well. Just do my a favor and never go here. That will make me feel like my money went to some sort of good cause. Thanks for listening to my rant!